Frequently Asked Questions (FAQs)

Welcome to the cbdandwellnessmarket.com FAQ page. Here, we address common questions about our products, shipping, quality assurance, and more. If you don’t find what you’re looking for, please contact our customer support team for assistance.

CBD & Cannabinoid-Related Questions

Q1: What are cannabinoids?
A: Cannabinoids are active compounds found in hemp and cannabis plants, including CBD and THC. They interact with the body's endocannabinoid system to support various health functions like pain relief, mood regulation, and immune support.

Q2: Is CBD psychoactive?
A: No, CBD is non-psychoactive and will not produce a "high." THC, on the other hand, is psychoactive, but most of our products contain less than 0.3% THC, complying with legal standards.

Q3: How do I choose the right CBD product?
A: It depends on your needs—whether for pain, anxiety, sleep, or general wellness. Our Wellness Consultants can help guide you, and all products come with detailed descriptions and third-party lab results.

Shipping & Handling Questions

Q4: How long does shipping take?
A: Shipping times vary by location. Typically, domestic orders arrive within 3-7 business days. We process orders quickly to ensure timely delivery.

Q5: Do you ship internationally?
A: Currently, we only ship within the United States.

Q6: What if I receive a damaged or incorrect order?
A: Please contact our customer support immediately. We will work with you to resolve the issue and ensure you receive your correct order or a full refund if necessary.

Certificates of Analysis (COAs) and Product Quality

Q7: What are Certificates of Analysis (COAs)?
A: COAs are third-party lab test results that verify the cannabinoid content, purity, and safety of our products. They ensure that products meet quality standards and contain no harmful substances.

Q8: Where can I view the COAs for your products?
A: All our products have accessible COAs linked on the product pages or available upon request. Look for the "Lab Test Results" or "COA" section.

Q9: How do you ensure product quality?
A: We rigorously review each product’s packaging, ingredients, production protocols, and lab testing. Only products passing our extensive vetting process make it to our shelves.

Q10: Are your products compliant with legal standards?
A: Yes, all our CBD products contain less than 0.3% THC and are compliant with federal and state regulations.

Thank you for visiting our FAQ page. If you have further questions, please contact our support team—we’re here to help you on your wellness journey!